Store Terms and Conditions

Prices and Payments

1.1 Price payable is the price ruling at date of dispatch, unless previously agreed in writing. We will make every effort to maintain prices and specifications as listed, but reserve the right to make changes without prior notice. All prices are subject to VAT at the current rate.

1.2 Free delivery applies to all orders over £350 net. A carriage charge of £60.00 applies to all orders under £350. Delivery rates quoted and free delivery order values apply to mainland UK, unless by prior arrangement.

1.3 Any changes to international exchange rates, rates of acrylic, polycarbonate, foam PVC or other materials used to manufacture safety screens, or to the duty payable on items will affect prices. We reserve the right to increase prices for both forward and stock orders without notice and with immediate effect.

1.4 Goods remain the property of JBH Refurbishments until payment has been received in full, although risk shall pass to the buyer upon receipt. If the buyer re-sells any such goods before payment has been made to JBH Refurbishments the buyer agrees to hold the portion of monies due to JBH Refurbishments, on trust, until payment is made in full. The buyer agrees to keep any goods received from JBH Refurbishments and not yet paid for in full, clearly marked as belonging to JBH Refurbishments, and authorises them to enter onto the buyers premises at any time, for the recovery of such goods.

1.5 Invoice queries must be received within 14 days of invoice date.

1.6 Any charges incurred by JBH Refurbishments in relation to collection of overdue accounts including solicitors fees, unpaid cheques or court charges will be passed on to the buyer in full.


2.1 Goods received must not be accepted ‘in good condition’ unless carefully inspected. Loss or damage in transit must be notified to JBH Refurbishments within 24 hours, and in writing within three working days.

2.2 Whilst we make every effort to deliver goods by the date agreed, late delivery does not constitute breach of agreement by JBH Refurbishments.

2.3 Consequential loss cannot be held the responsibility of JBH Refurbishments howsoever caused.


3.1 Goods specially manufactured and correctly supplied cannot be returned. Goods correctly supplied from stock may, at our discretion, be returned for credit but a handling charge of 25% will be applied.

3.2 A request to return goods incorrectly delivered for whatever reason will not be considered unless received within seven days of delivery.

3.3 Goods will not be accepted for return unless purchased within the previous 30 days.

3.4 Where returns are agreed, return carriage will be at customers risk and cost.

3.5 We reserve the right to refuse credit for goods not in original packaging or in re-saleable condition.

3.6 No returns will be accepted without a written consent from JBH Refurbishments and confirmation of the purchasers order number or delivery note number.


4.1 The specification of the goods for purpose must be established by the buyer prior to ordering.

4.2 All descriptions, sizes and other details provided are given as general guidance only. Goods may vary to a minor extent from those illustrated and may be changed without notice. Colours illustrated are as accurate as will allow.


5.1 The JBH Refurbishments website, and any quotations supplied by JBH Refurbishments forms part of these terms and conditions.

5.2 JBH Refurbishments only accepts business on these terms, and the placing of an order signifies full acceptance by the buyer. Any dispute must be settled in English courts, according to English law.

5.3 JBH Refurbishments are entitled to take a maximum of two bank status reports per year without any cost to JBH Refurbishments.

5.4 In accordance with the Data protection Act 1998 ” We may make a search with a credit reference agency, which will keep a record of that search and will share that information with other businesses. We may also make enquiries about the principal directors with a credit reference agency”

5.5 Errors and omissions excepted.

How We Can Help


We’re experienced at working to tight deadlines & budgets. We treat each commercial fit-out with the same professionalism, while delivering quality results each time.

office design

Office Design and Layout

Office design and layout planning is all part of the JBH Refurbishments office interior fit out service. For more information contact our interior fit out team.

Commercial Office Fit Out

Workplace Furniture

JBH Refurbishments can supply a range of quality office furniture including bespoke desks and tables, reception desks and conference tables and meeting room furniture.



Do you have premises or several individual properties that requires regular repairs and maintenance? If so you may be interested in our maintenance support programme.

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