ISO9001 Verifies JBH’s Excellent Customer Service

JBH Refurbishments is renowned for its quality workmanship and management style when it comes to any commercial fit-out, so it was with no surprise the company received its IS09001 certification, passing the strict criteria with flying colours.

The ISO9001 assesses the quality of service and management in companies within various sectors. To become ISO9001 accredited, JBH’s onsite and in-house management procedures were meticulously monitored to measure its efficiency and productivity, in order to evaluate the level of service it offers its clients.

JBH Refurbishments has a very clear focus on customer care and instils this within its management processes throughout every refurbishment project. By providing superb care and impeccable workmanship, JBH has retained 100 percent client satisfaction since Managing Director, Jason Hubbard, started in the refurbishment business over 30 years ago.

Jason explains, “We’ve been in this business a long time and have gained the respect and trust of our existing customers, but as the company continues to grow we want to demonstrate to our new clients quite how reliable and trustworthy we are. The ISO9001 confirms this and will ultimately enable us to generate more business.

“A lot of buying authorities often seek companies that conform to ISO9001 standards, as the accreditation procedure is incredibly intensive and really does only get accredited to those companies with exceptional customer service. Needless to say we’re delighted with the result.”

JBH Refurbishments completes fit-outs for properties within the private and public sector, including hospitals, healthcare centres, schools, colleges, offices, hotels and retails outlets. The company takes care of all of its client’s refurbishment requirements from start to finish, and offers excellent value on all suspended ceilings, lighting, partitioning, flooring, furniture, storage solutions, plumbing, complete decoration and repair.

Based in Kent JBH serves clients throughout London and the South East. Boasting its own team of professional tradesman and an in-house service team for its clients and to support the onsite workforce, it has the resources to manage all types of refurbishments.

For more information about JBH Refurbishments call 0333 207 0339 or contact us via our contact form.


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